Privacy Policy
At Penaccount, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect and process the following types of information:
- Personal information you voluntarily provide, such as your name, email address, phone number, business details, or enquiry information when you contact Penaccount, book a call, or sign up for updates.
- Technical information, including IP address, browser type, device information, pages visited, and usage data collected through cookies or analytics tools.
- Business-related information shared during consultations or onboarding is solely for the purpose of delivering our services
2. How We Use Your Information
Penaccount uses your information to:
- Respond to enquiries and communicate with you
- Provide, manage, and improve our services.
- Support client onboarding and ongoing engagement.t
- Send relevant updates, insights, or service-related communications (where permitted)
- Monitor and improve website performance and user experience.ce
- Meet legal, regulatory, or contractual obligations.
We do not sell, rent, or trade your personal data to third parties.
3. Legal Basis for Processing
We process personal data under one or more of the following legal grounds:
- Your consent
- Performance of a contract or steps taken before entering a contract
- Compliance with legal obligations
- Legitimate business interests, where these do not override your data protection rights
4. Data Sharing
We may share your data with trusted third parties only where necessary, including:
- Professional advisers such as accountants or legal advisers
- Technology and software providers supporting our website or operations
- Regulatory or legal authorities where required by law
All third parties are required to process your data securely and in accordance with applicable data protection laws.
5. Data Security
Penaccount implements appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. While no online system is completely secure, we take reasonable steps to safeguard your information.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request the deletion of your data where applicable
- Object to or restrict certain types of processing
- Withdraw consent at any time.
- Request data portability
To exercise any of these rights, please contact Penaccount using the contact details provided on our website.
8. Cookies
Penaccount may use cookies to improve website functionality, analyse traffic, and enhance user experience. You can manage or disable cookies through your browser settings.
9. Third-Party Links
Our website may include links to third-party websites. Penaccount is not responsible for the privacy practices or content of external sites, and we recommend reviewing their privacy policies independently.
10. Changes to This Policy
Penaccount may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
11. Contact Us
If you have any questions about this Privacy Policy or how Penaccount handles your personal data, please contact us through the details available on our website.